As our Account Manager, you’ll fulfil an essential role between our clients, our team, and the projects we deliver. You and the team will be working for multiple brands, from international accounts to small boutique brands, such as Pets Place, Foot Locker or The Social Hub. This role needs someone with a commercial mindset who loves to network and seeks out growth opportunities.
Responsibilities
- Manage your own portfolio of fashion, lifestyle, and hospitality brands, and serve as the primary point of contact for those clients;
- Build and maintain strong relationships with your clients;
- Create proposals for incoming briefs, including a plan of approach with accompanying budget, debrief and top line timings;
- Craft briefs for clients and translate into tangible deliverables for the creative team;
- Come up with creative solutions and recommendations to the client’s challenges;
- Run projects within all Colourcake’s services, from A-Z, supporting project managers when necessary;
- Ensure that our work delivered to clients reaches both our and the client’s standards;
- Monitor your clients’ budgets and negotiating new terms if necessary;
- Stay well organised and report on the status of your client portfolio to the head of account management;
- Regularly provide insights and advice with the creative team on efficiency and project delivery;
- Proactively work on coming up with new project opportunities for your client portfolio;
- Maintain a good understanding of the industry and market segment that your clients are active in.
What you bring to the table
- Have completed a degree, preferably in business administration, marketing, communication or in another relevant field;
- Have a minimum of 3 years of experience in account management, preferably in an agency environment;
- Have excellent verbal and written communication skills in Dutch and English;
- Are commercially-minded, with strong attention to detail and understanding of opportunities to expand business with clients;
- Are a natural organiser, coordinator and team leader;
- Are proactive, flexible and excellent at internal and external communication;
- Have great motivational and negotiation skills;
- Skilled with Microsoft Office, Excel and basic knowledge of Adobe Creative Suite.
What we offer
- A beautiful, spacious and light office in the dynamic hub of the Houthavens
- A positive and social environment
- A healthy lunch every day
- Locally roasted, barista style coffee
- Friday drinks with fun colleagues, feat. a DJ deck available for those who *know* how to spin (and for those who don’t).
- Occasional (boat) parties & dinners with the team
- A Macbook to work on
- Opportunities for growth, learning and developing (internal and external)
- To keep you fit we support you with monthly contributions for a sports membership
- A space where mental health is acknowledged and cared for (access to online support via OpenUp platform).
Our culture:
- Great focus on our people; it’s a positive, open and safe environment
- Family-like feeling; we support and encourage one another
- Growth, development and evolution; we provide opportunities for further growth and also learn from each other
& Who are we?
For ten years, Colourcake has been providing branding, design, content and print services to fashion, lifestyle and hospitality brands. Our expertise lies in creating and communicating brands through rapidly changing environments. We humanise the world, one brand at a time. By creating inspirational content and enhancing our legacy of print, we build and shape meaningful brands. Our team is creative, dynamic, passionate and curious and consider ourselves friends as well as great colleagues.
Like what you read and do you meet these requirements and have what it takes?
Send an email with your motivation letter, resume (and portfolio) to jobs@colourcake.com - please mention the job title in the subject line.
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